We do not believe that people themselves turn problems into conflicts. Rather, it is the social conventions and behavioural frameworks we operate in, which escalate problems to undesirable conflict levels.
By understanding and adapting them, it is possible to bring people together to cooperate and eliminate the fear and other factors which lie at the centre of all conflicts.
My methodology in mediation is to help individuals understand the need to adapt their behaviour in the conflict situation. This creates an environment where energies can be re-channelled positively into a healthy working relationship between parties. Mediation should be an educative process and aim to develop a shared understanding of the conflict.
“Individuals, teams and organisations that see problems, disagreements and disputes as opportunities, and resolve them effectively, stand out because of their strong capacity for performance, productivity, innovation and success.”
We support our clients in developing a proactive culture of consensus; in overcoming problems, obstacles and differences rapidly and comprehensively; in developing effective solutions, and in achieving successful outcomes.
– Business disputes
– Workplace disputes
– Conflict management